SALES POLICY

1. Order Processing & Confirmation

We process all orders with efficiency to ensure timely delivery.

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • A confirmation email will be sent once your order is placed, and another email with tracking information will be sent when your item is shipped.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Payment Methods

We offer secure and convenient payment options:

  • We accept Visa, MasterCard, American Express, PayPal, and other secure online payment methods.
  • Payments must be completed before we begin processing the order.
  • We do not store any payment information, ensuring your data remains secure.

3. Shipping & Delivery

We are committed to fast and reliable shipping for all orders.

  • Free shipping is available on all orders within the United States.
  • Standard delivery takes 5-7 business days, depending on the shipping address.
  • Expedited shipping options may be available at checkout for an additional fee.
  • We are not responsible for delays caused by external factors such as weather conditions, customs clearance, or courier issues.
  • If you do not receive your order within the expected time frame, please contact us at info@botis.xyz for assistance.

4. Product Availability

We aim to maintain accurate stock levels but understand that some items may become unavailable.

  • If a product is out of stock after you place an order, we will notify you immediately.
  • You may choose to wait for the item to be restocked, select an alternative product, or receive a full refund.

5. Pricing & Promotions

Our pricing and promotions are designed to give you the best value for your purchase.

  • Prices displayed on Botis.xyz are final at the time of checkout.
  • We occasionally offer promotional discounts, which are valid only during the specified period.
  • Discounts and promotions cannot be combined unless stated otherwise.

6. Contact us

If you have any questions or need assistance with your order, feel free to reach out to us. Our 24/7 customer support is here to help.

📞 Phone: (865) 458-4313
📧 Email: info@botis.xyz
🏢 Address: 3801 Dulaney Dr, Harvey, New York, United States

At Botis.xyz, we are committed to providing exceptional service and high-quality mini humidifiers for office professionals. Thank you for choosing us!